Allow Yourself To Fail In Public

Allow Yourself To Fail In Public

The advice is profound given the simplicity of the statement combined with the current backdrop of the criticisms of privacy issues that is currently engulfing much of Silicon Valley.  That being said, the advice is timeless in that true leaders should never hide their mistakes. Here are four reasons why true leaders are transparent about their mistakes and the resulting benefits to them and their organizations.

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Why Your Asshole Boss Might Be The Best Thing For Your Career

Why Your Asshole Boss Might Be The Best Thing For Your Career

“People don’t quit their company, people quit their boss” is as true today as ever before.  With an unemployment rate at record lows, employees have more options than ever for meaningful employment.  As a result, when the boss is an asshole, the first inclination of most employees is to find another job.  But is that the right thing to do? The short answer is maybe.

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Balancing Leadership Ego and Humility

Balancing Leadership Ego and Humility

There is no shortage of egos in so-called leadership positions. I say so-called because humility is a necessary trait of a successful leader. Of course, egotism and humility are not antonyms as they can be two sides of the same coin and coexist within the leader – waiting dormant to be called upon when situations require. However, it takes a high degree of emotional intelligence to use ego and humility as tools of response as opposed to weapons of reaction.

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It’s Time to Bury Net Promoter Score

It’s Time to Bury Net Promoter Score

The bastardization of Net Promoter Score has now reached fever pitch with even the Boy Scouts of America using the metric to predict future growth. This is not to say that NPS has no place in some selective companies. But for most, Net Promoter Score shouldn’t be used at all – especially small to mid-size B2B providers. 

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7 Things Your Employees Really Want From You

7 Things Your Employees Really Want From You

So much has been written about employee engagement and office perks like candy walls, free lunches and bring your dog to work day. These investments in our employees have become staples of the engagement attempt for many companies, especially in tech.  However, In terms of employee engagement, it’s a complete waste of money. Such engagement vehicles start off with great fanfare and rapidly become an expectation, dare I say entitlement - their value depreciating quicker than a new car. If you are serious about increasing employee engagement, there are seven things that will work every time, cost no money and have an ROI that will last forever. 

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10 Things Never Said by Extremely Accountable Leaders

10 Things Never Said by Extremely Accountable Leaders

Good leaders are accountable and great leaders are fanatical about personal accountability.  So much so that some extremely accountable leaders believe they can control the world spinning on its axis if their success was dependent. Here are 10 things that accountable leaders NEVER say.  Simply by purging these statements from your vocabulary, you will improve your decision making skills and overall leadership abilities.

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5 Things Great Bosses do to Build Trust

5 Things Great Bosses do to Build Trust

The foundation of productive human relationships is trust.  Think about the people in your life whom you trust with absolute rigor.  If they asked you to do something, you would seldom even question it.  You certainly wouldn’t question their motivation.  Conversely, when the absence of trust is apparent within the relationship, everything is questioned.  And nothing gets done.

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